Help Center

Welcome to the Help Center. Here you’ll find answers to Frequently Asked Questions. Don’t see the answer you’re looking for? Select the most relevant topic you can find and there’s a simple form for your question.

Is your topic not covered? No problem, contact us.

Online Store

Topic Category
Your book is out of stock at Amazon, how do I order it? Online Store, Products
Why buy from The Youth Cartel? Online Store, Policies
Where do I put a coupon code? Online Store, Payments
What’s your standard shipping time? Online Store, Shipping
Snap! I forgot to add my coupon code. Online Store, Payments
Shipping Policy Online Store, Policies, Shipping
Return Policy Online Store, Policies
Reprint / Resend Receipts Online Store, Payments, Policies
Purchase Orders, Invoices, and Payments Existing Retailers, Online Store, Payments, Retailers
Product Samples Online Store, Products
Privacy Policy Online Store, Policies
Payment Methods Online Store, Payments
Oops! I gave you the wrong shipping address. What do I do? Online Store, Shipping
My download link isn’t working. What do I do? Online Store, Products
I need a copy of my receipt or invoice… Online Store, Payments
I live in Canada, can you ship to a friend in the United States and I can pick it up there? Online Store, Shipping
How much inventory do you have? Online Store, Products
How do I place an order over the phone? Online Store, Payments
How do I pay an invoice? Online Store, Payments
How do I buy your books in Europe? Online Store, Shipping
How can I track my order? Online Store, Shipping
Help! My order is damaged! Online Store, Policies, Shipping
Having Trouble with a Credit Card? Online Store, Payments
Do you support your products if they are purchased at another retailer? Online Store, Products
Do you ship to the United Kingdom? Online Store, Shipping
Do you sell a digital version of your books? Online Store, Products
Do you offer bulk discounts? Online Store, Products
Backorders Online Store, Products
All About Free Shipping Online Store, Shipping

Cartel Courses

Youth Ministry Coaching Program

Event Policies

Middle School Ministry Campference

Youth Cartel Missions

Job Bank

Publishing Retailers

Miscellaneous Help